IT-Services
for the Hochschule Niederrhein

Hochschule Niederrhein. Your way.

IT- Support at the Hochschule Niederrhein

IT support covers all problems and questions that may arise when using IT Services and Systems at the Hochschule Niederrhein.

Gebäude D in Krefeld
IT Service Centre Krefeld Süd

Reinarzstr.49
47805 Krefeld
Room: D E15 (side entrance)

Monday to Friday: 8.00 a.m. to 4.00 p.m.

 

Map of Campus Krefeld Süd
Gebäude N in Mönchengladbach (NEW Blauhaus)
IT Service Centre Mönchengladbach

Richard-Wagner-Str.140
41065 Mönchengladbach
Room: N E25

Monday to Friday: 8.00 a.m. to 4.00 p.m.
 

Map of Campus Mönchengladbach
Gebäude Frankenring in Krefeld
IT Service Centre Krefeld West

Frankenring 20
47798 Krefeld
Room: P 113

Wednesday: 1.00 p.m. to 3.00 p.m.
[Übersetzen] (in der Vorlesungszeit, i.d.R. in geraden
Kalenderwochen, Termine laut Aushang)

Map of Campus Krefeld West

You can also send us an inquiry using our contact form.

University account

Funktionsweise HN Identity Manager

Benutzerkennung für IT-Dienste

All students receive personal login data ("University account") when registering for the first time (also known as matriculating or enrolling).

The University account is administrated with HN Indentity Manager.
Before using the University account you need to change the initial password.
Please keep the initial password at a safe place. Whenever it is needed the password can be reset to the initial password by IT Support.
Connected to the University account every student gets a personal email address and further services.

Attention! All service connected to the University account can not be used with the initial password. Please change the password first.

The University account for students will be set up in accordance with Section 3 (6) of the Niederrhein University of Applied Sciences enrollment regulations on April 8, 2011.

HN Identity Manager

iHN UniversityApp

iHN - Picture

The iHN UniversityApp for iOS and Android provides access to several services:

  • library card
  • ticket for public transport
  • WiFi configuration
  • online-services
  • social networks
  • webmail
  • campus-info
  • schedules of public transport

There is an older version for Windows Phone 8 is no longer maintained, but still available.

Instructions (German)

WiFi at the Hochschule Niederrhein

You can go online at the Hochschule Niederrhein with your own personal laptop or your Smartphone wherever you like. You can use your login at all three locations.

The WiFi is to be used with the University accounts details.

Attention! The WiFi can not be used with the initial password. Please change the password first.

On a separate page we provide the checksums for the file downloads offered.

  • For Windows we provide a configuration tool.
  • For iOS and MacOSX we provide a configuration file.
  • For mobile devices with Android or iOS, the WiFi can also be set up using the iHN app.
All instructions and downloads

eduroam

eduroam-Logo

eduroam (education roaming) is an international roaming service for users in research, higher education and further education. It provides researchers, teachers, and students easy and secure network access when visiting an institution other than their own.

The service is provided at the local level by the participating institutions (universities, colleges, research institutes etc.).

eduroam is to be used with the University accounts details.

Attention! eduroam can not be used with the initial password. Please change the password first.

On a separate page we provide the checksums for the file downloads offered.

  • For Windows we provide a configuration tool.
  • For iOS and MacOSX we provide a configuration file.
  • For mobile devices with Android or iOS, eduroam can also be set up using the iHN app.
Alle Anleitungen und Dateien

VPN – Accessing internal services from home

Some of the services offered by the Hochschule Niederrhein can only be reached via the internal network. These include the digital library and the script server, for example. The Virtual Private Network (VPN) enables you to use these services from home as well.

The Hochschule Niederrhein offers VPN access to give you the opportunity to access intranet resources from outside the university as well. These include the digital library and the script server.

If you wish to use the virtual private network (VPN), you will need an Email address from the Hochschule Niederrhein. You can fill in the application form for your personal VPN Key on the German pages of CIS online.

You will receive an Email on your university Email address in just a few days to advise you that your certificate is ready for collection. You can then collect it in person from one of our IT Service Centres. Please bring along a USB stick, a passport photo and your Student ID card. We regret that we cannot send the certificate to you for security reasons.

If you have any questions or problems relating to VPN, our IT support will be pleased to assist you.

Instructions and configuration files

Request for certificate

Emails

All students receive a personal email address at the domain "stud.hn.de". Students are committed to use this email when communicating with Hochschule Niederrhein and to check for new emails at least once a week.

The University email is a reliable way of electronic communication.

The email can be used via webmailer or any email client. You login in with the data of your University account.

Attention! The email address can not be used with the initial password. Please change the password first.

 

Anleitungen

Online-exam management

You can register and de-register for your exams online, see your transcript of records and print out your status sheet.


TANs are required to register and de-register for exams.

The examination administration for students is currently being transferred to a new system. Therefore, the handling in the transition phase is different in the departments.

  • FB01 - Faculty of Chemistry
  • FB02 - Faculty of Design
  • FB03 - Faculty of Electronic Engineering and Computer Sciences
  • FB04 - Faculty of Mechanical and Process Engineering
  • FB09 - Faculty of Industrial Engineering
  • FB10 - Faculty of Health Care

The online-exam management is at "Online-Service".

  • FB05 - Faculty of Food, Nutrition and Hospitality Sciences
  • FB06 - Faculty of Applied Social Sciences
  • FB07 - Faculty of Textile and Clothing Technology
  • FB08 - Faculty of Business Administration and Economics

The online-exam management is at "Online-Portal".

If you no longer have a valid TAN list, you will receive new TANs in our IT service centers.

 

Instructions (German)

Ticket for public transport

HS Niederrhein is the first university in North Rhine-Westphalia to offer the option of using the ticket for public transport in an App for mobile devices.

It is also possible to print it out in credit card format via the website for the iHN UniversityApp.

Anleitung

We provide several software packages for free or at low rates:

  • SPSS
  • MatLab
  • Sophos Anti-Virus
  • MS Office
  • Reference management Citavi
  • Free Software

 

Email to IT Support